This was my third project
7-4: Project 3: Summary of User Research and Methods
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Purpose
Your goal is to create a design for a software
interface. You will experience the scope of the design process from brainstorming
ideas and gathering information about users’ needs to storyboarding,
prototyping, and finally, testing and refining your product.
As you work on the software interface, you will demonstrate your ability to apply fundamental Human-Computer Interaction principles to interface analysis, design, and implementation. You will be responsible for delivering project components to your professor at several points during the course.
As you work on the software interface, you will demonstrate your ability to apply fundamental Human-Computer Interaction principles to interface analysis, design, and implementation. You will be responsible for delivering project components to your professor at several points during the course.
Action Items
1) Begin work on your user research by conducting needfinding.
It is due week 7.
a) Watching how people do things is a good way to learn their goals and values. This is called needfinding. Watch the video about participant observation to get a better idea about what is involved.
b) You don’t need to only watch people using electronic devices. You can observe them as they do it now without technology. Remember to observe them in situ (in their natural task environment). You may want to consider conducting diary studies if your subject’s activities are hard to observe.
c) Select 3 people you will observe while they do a task similar to the task users will do when using the design you plan to create. Choose people who are not like you in some way. For example, they may not be college students or may have a different type of job.
a) Your goal is to observe their successes and failures and identify opportunities for improvement. Tell your participants what you will be doing and ask them for permission for permission to observe them. Coordinate times to get together.
b) Prepare interview questions to ask participants after the observation is finished.
c) Observe the participants. Tell them to perform the task as realistically as possible. Invite users to think aloud as they perform the tasks. Take notes. Use digital photographs or sketches to capture important moments and insights.
d) Interview the participants. Spend 10 15 minutes asking your prepared questions about the activity. Record answers and observations.
e) When your three observations are done, go over your notes and use them to help you create a list of specific user needs. You are focusing only on user needs and goals at this point, not solutions. It might help to use the phrases “needs to be able to” or “needs a way to”.
2) Organize your needfinding results for submission.
a) Have a captioned photograph of sketch from each person you observed. The photo/sketch and the caption should document an interesting or important moment from your observations, perhaps when a user got stuck and had to figure out an alternate path or when the user ran into a limitation and needed something more/different.
b) Make a list of the needs/goals/tasks you observed (at least 15). Group and organize this list as appropriate.
c) Use the Needfinding Rubric to self-evaluate your work and edit as needed.
a) Watching how people do things is a good way to learn their goals and values. This is called needfinding. Watch the video about participant observation to get a better idea about what is involved.
b) You don’t need to only watch people using electronic devices. You can observe them as they do it now without technology. Remember to observe them in situ (in their natural task environment). You may want to consider conducting diary studies if your subject’s activities are hard to observe.
c) Select 3 people you will observe while they do a task similar to the task users will do when using the design you plan to create. Choose people who are not like you in some way. For example, they may not be college students or may have a different type of job.
a) Your goal is to observe their successes and failures and identify opportunities for improvement. Tell your participants what you will be doing and ask them for permission for permission to observe them. Coordinate times to get together.
b) Prepare interview questions to ask participants after the observation is finished.
c) Observe the participants. Tell them to perform the task as realistically as possible. Invite users to think aloud as they perform the tasks. Take notes. Use digital photographs or sketches to capture important moments and insights.
d) Interview the participants. Spend 10 15 minutes asking your prepared questions about the activity. Record answers and observations.
e) When your three observations are done, go over your notes and use them to help you create a list of specific user needs. You are focusing only on user needs and goals at this point, not solutions. It might help to use the phrases “needs to be able to” or “needs a way to”.
2) Organize your needfinding results for submission.
a) Have a captioned photograph of sketch from each person you observed. The photo/sketch and the caption should document an interesting or important moment from your observations, perhaps when a user got stuck and had to figure out an alternate path or when the user ran into a limitation and needed something more/different.
b) Make a list of the needs/goals/tasks you observed (at least 15). Group and organize this list as appropriate.
c) Use the Needfinding Rubric to self-evaluate your work and edit as needed.
Submission Instructions
- Complete and submit your
assignment per your professor's instructions.
Grading Criteria
- Problem solving and analysis:
- Answers complete and correct: 0 – 20 points
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below you can see my work and in this link Here
Human Computer Interaction
Project 3: Summary of User
Research and Methods
Student name: ****** Alloush
Student ID: 1300******
Picking
an activity and a plan:
I have already
chosen to design an application to help readers find books cheaply and easily,
the user of my app can search about a certain book and find nearby user who may
offer the book for exchanging or selling it used. My choice is to observe three
participants using computers and the Web for making a book selection and
purchasing online or in real life to come up with design insights.
Observing
and interviewing:
I have picked
three participants and asked them to perform their usual activities related to
searching and finding new books to read. After observing their activities, I
asked them the following questions:
Interview
questions:
· What do you do
usually when you want to read a new book?
· What is the
hardest part in searching for a book in real world?
· What would make
you use the Web to search for books?
· What are the sites
that you've tried?
· Do you think
that having an application on your smart phone that allows you to buy used
books or exchange for existing one will help?
First
participant
My first
participant is Safa’a, undergraduate Health informatics student. She is bored and
trying to find a new book to read, "I usually go to the book store and
buy a new book or search for it online" she said. She thought that
"the nearest book store is very far away and needs a car to get there,
in addition it costs a lot". So, she tried to find the book on line
using her computer "using the web will allow me to find a book easier"
she said". She searched through the Web and found that the book she is
looking for is very expensive, "I used Amazon.com
to do my search, because it is the most known book store online".
here when she searched
for her book
She said having an application such mine will
help her cut costs and time as she is still a student, also it will helps when
she has mobility limitations.
Second
participant
Mohannad,
undergraduate student at the College of Petroleum Engineering, he loves reading
but cannot afford new books high prices. "I usually search for the book
in the Web for free", but most of the times I feel disappointed
because I can't find what I'm searching for, I'm interested in historical books
"but they seem to be rare and can't be found easily nether at nearby
store nor online". Sometimes "I use my social media sites"
to ask for the book, who has it and can sell it to me, this is one of the ways
which I try "when searching is useless".
 |
here when he used twitter
|
he
said having an application that allows him to buy used books as well as finding
rare books will be great as long as it will allow for exchanging in real world
and online.
Third participant
Sarah,
graduated student from Faculty of Medicine, she has always dreamed of an Arabic
site to sell used books. " I've always wondered why there is no such
site". She usually "buy used books from a store in another
city" because her village is far away from the city. She always search
for books online, but there are limitations regarding shipping to her village,
the costs and availability.
 |
she searched for a site that sells Arabic books
|
 |
here when she searched in first link(Jamalon) for a book and found that the delivery is only within Egypt
|
I struggle when I want a delivery to my
village, almost no site offers it. She said the application idea will be very
helpful as she can search for nearby seller as well as finding Arabic books.
User’s Needs:
1.
Users need instructions on how to use the
application for first time.
2.
The application needs to show the location of
nearby user who wants to sell or exchange using GPS.
3.
The application needs has easy to use interface(easy
to navigate , list menus and convenience arrangement of icons and text) .
4.
Users needs details about the offered books.
5.
The search engine should be efficient, so user
can search using any information they have( book title, author, publication
site).
6.
Descriptive feedback is needed to help the user
know the mistake they made( such as descriptive error messages).
7.
Users need to be able to display additional
detail about the author, the book and the like ( such as having the ability to
display a certain seller information associated with a book).
8.
Users need to be able to set delivery
destination and know its validity.
9.
"Custom search" The application needs
to be able to sort results by the user specification.
10.
The information presented needs to be confidential
by specialists who manage the app( by not allowing for fictional or false
information to be added).
11.
The application need to rank the books
according to their
usage
duration such as ( very old, in bad situation, as new).
12.
Manage e-mail notifications, to notify the user
when a certain book is available.
13.
Setting Security locks based on age, presented
books should be controlled for children or teen usage.
14.
The application should make a Wish list, search
suggestions according to the user.
15.
The application should allow for account
Creation and following a specific seller.
16.
The application should allow for Group
creation, e.g. if are a member of a certain college and you want to buy books
of your college you can join a group of students who belong to the same college
and be able to contact with them.
17.
Easy to share links for friends, if a user like
a book and wants to mention it to his/her friend then he should be able to
share the details about the book via a link.
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